Accessibility Statement

Last updated: August 2026

Our Commitment to Accessibility

Juan's Towing Service, LLC is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

We believe that everyone should have equal access to our services and information. Our goal is to make our website accessible to the widest possible audience, regardless of technology or ability.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible for people with disabilities.

We are actively working to identify and address accessibility barriers on our website. While we strive to ensure all pages meet accessibility standards, we recognize that some areas may need improvement.

Technical Measures

We have implemented the following technical measures to improve accessibility:

  • Semantic HTML: We use proper HTML markup to ensure content is structured logically and can be understood by assistive technologies.
  • Alternative Text: Images include descriptive alternative text to convey their meaning to screen reader users.
  • Keyboard Navigation: Our website can be navigated using a keyboard without requiring a mouse.
  • Color Contrast: We maintain sufficient color contrast ratios between text and backgrounds.
  • Form Labels: Form fields are properly labeled and include clear instructions.
  • Focus Indicators: Visible focus indicators help users navigate interactive elements.
  • Responsive Design: Our website adapts to different screen sizes and devices.
  • Link Text: Links use descriptive text that indicates their destination.
  • Heading Structure: Content is organized with proper heading hierarchy (h1, h2, h3, etc.).
  • Skip Links: Users can skip navigation and go directly to main content.

Assistive Technology Compatibility

Our website is designed to be compatible with the following assistive technologies:

  • Screen readers (JAWS, NVDA, VoiceOver)
  • Screen magnification software
  • Speech recognition software
  • Keyboard-only navigation

We test our website with these technologies to ensure compatibility, though we cannot guarantee perfect compatibility with all versions.

Known Accessibility Issues

We are aware of the following areas that may need improvement:

  • Some PDF documents may not be fully accessible
  • Third-party content (such as Google Maps) may have accessibility limitations

We are working to address these issues and provide alternative formats when needed.

Feedback and Assistance

We welcome feedback on the accessibility of our website. If you encounter any barriers or have suggestions for improvement, please let us know.

We aim to respond to accessibility feedback within 2 business days and to propose a solution within 10 business days.

If you need assistance accessing any content on our website or need information in an alternative format, please contact us:

Juan's Towing Service, LLC
14708 Sweet Acacia Dr
Orlando, FL 32828
Phone: +1 (562) 298-6510
Email: contact@juans-towing-service.com

When contacting us, please include:

  • The web page or feature you had difficulty with
  • The assistive technology you were using
    • <>Your contact information so we can follow up

Alternative Access

If you cannot access information on our website, you can:

We will provide information in alternative formats upon request, such as large print, accessible electronic documents, or verbal communication.

Third-Party Content

Our website includes some third-party content and services, such as Google Maps. While we select third parties carefully, we cannot guarantee the accessibility of their content. We encourage third parties to provide accessible content and provide alternatives when possible.

Ongoing Efforts

Accessibility is an ongoing priority for us. We are committed to:

  • Regular accessibility audits and testing
  • Training our team on accessibility best practices
  • Incorporating accessibility into our development process
  • Responding promptly to accessibility concerns
  • Staying current with accessibility standards and guidelines

Changes to This Statement

We may update this Accessibility Statement from time to time. We will notify you of material changes by posting the new statement on this page and updating the "Last updated" date.

More Information

For more information about web accessibility, please visit: