Terms of Service
Last updated: August 2026
1. Acceptance of Terms
Welcome to Juan's Towing Service, LLC. By accessing or using our website or services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services.
These Terms constitute a legally binding agreement between you and Juan's Towing Service, LLC ("we," "us," or "our") governing your use of our website, towing services, and roadside assistance services.
2. Description of Service
Juan's Towing Service, LLC provides professional towing and roadside assistance services, including but not limited to:
- Vehicle towing and transportation
- Roadside assistance
- Jump start services
- Tire change services
- Fuel delivery
- Lockout assistance
Our services are available in Orlando, FL and surrounding areas. We provide services 24 hours a day, 7 days a week for emergency situations.
The company provides informational or professional services and does not guarantee results.
3. Eligibility
To use our services, you must:
- Be at least 18 years of age
- Have the legal authority to request services for the vehicle in question
- Provide accurate and complete information when requesting services
- Have the ability to pay for services rendered
By using our services, you represent and warrant that you meet all of these eligibility requirements.
4. User Responsibilities
When using our services, you agree to:
- Provide accurate information about your location, vehicle, and service needs
- Be present or available when our service personnel arrive
- Ensure the vehicle is accessible for service when possible
- Pay for services rendered according to our pricing policies
- Treat our employees and service providers with respect
- Comply with all applicable laws and regulations
- Not use our services for any illegal or unauthorized purpose
5. Prohibited Uses
You may not use our website or services:
- For any unlawful purpose or to solicit others to perform unlawful acts
- To violate any international, federal, state, or local laws or regulations
- To provide false information about your identity, location, or vehicle
- To request services for a vehicle you do not have authority over
- To harass, abuse, or harm our employees or service providers
- To interfere with or disrupt our services or systems
6. Intellectual Property
All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Juan's Towing Service, LLC or its content suppliers and is protected by intellectual property laws.
You may not:
- Copy, modify, or distribute any content from our website without our written permission
- Use our trademarks, logos, or branding without authorization
- Reverse engineer or attempt to extract the source code of our website
7. Disclaimer of Warranties
OUR SERVICES AND WEBSITE ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that:
- Our services will meet all of your requirements
- Our services will be uninterrupted, timely, or error-free
- The results obtained from our services will be accurate or reliable
- Any errors in our services will be corrected
The company provides informational or professional services and does not guarantee results.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, JUAN'S TOWING SERVICE, LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
- Your use or inability to use our services
- Any errors or omissions in our services
- Any unauthorized access to or alteration of your data
- Any third-party conduct or content on our website
Our total liability for any claim arising from our services shall not exceed the amount you paid for the specific service giving rise to the claim.
9. Third-Party Services and Links
Our website may contain links to third-party websites or services. We are not responsible for the content, accuracy, or practices of third-party sites. Your use of third-party sites is at your own risk.
We may use third-party service providers to help deliver our services. These providers are independent contractors and not our agents or employees.
10. Indemnification
You agree to indemnify, defend, and hold harmless Juan's Towing Service, LLC, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:
- Your use of our services
- Your violation of these Terms
- Your violation of any rights of another party
11. Termination
We reserve the right to refuse service or terminate services at any time, without notice, for any reason, including but not limited to:
- Violation of these Terms
- Conduct that is harmful to our business or reputation
- Inability to provide service safely or effectively
Upon termination, any provisions that by their nature should survive termination shall remain in effect.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.
Any disputes arising from these Terms or our services shall be resolved in the state or federal courts located in Orange County, Florida, and you consent to personal jurisdiction in those courts.
13. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of our services after changes become effective constitutes acceptance of the revised Terms.
14. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
15. Entire Agreement
These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Juan's Towing Service, LLC regarding our services.
16. Contact Information
If you have any questions about these Terms, please contact us:
Juan's Towing Service, LLC
14708 Sweet Acacia Dr
Orlando, FL 32828
Phone: +1 (562) 298-6510
Email: contact@juans-towing-service.com